Mr. Yogesh Santosh Dutonde
Lowest premiums for your Motor, Health & Life Insurance. Keeping the customer happy with your company is one of the most important factors of customer service.
As the old adage goes, time is money and providing prompt resolutions to customer needs is vital to a company's success. Nobody likes to be endlessly placed on hold or told they will have to wait to be taken care of.
The most important aspect of customer service is to treat customers with respect. When people spend their time and money in an establishment, they expect that they will be treated fairly and respectfully.
Tell the truth to the customer at all times. Let her know what you are authorized to do to help in a situation, and if the situation gets beyond your authority then let the customer know that you need to transfer to a manager. If you tell the customer a lie during your call, it may become a problem for the next customer service agent that has to deal with the issue. Be truthful and be honest on every call
Whatever goods or services a business provides, customers should have no trouble acquiring them. Overly complicated product descriptions, forms and purchasing procedures can decrease customer satisfaction and ultimately reduce the likelihood of a sale.
You should care enough for the needs of the customers and help them get what they need. Indeed, you should go out of your way to help the customers solve their problems.
Capital Fine Serve says,
Coming from insurance background over 10 years of
experience across various roles in life insurance. I have worked as an Agency Leader at
Exide Life Insurance & Independent Branch Manager at Future Generali India Life Insurance.
Prior to that, I have also worked with Aviva Life Insurance in various roles in sales. Being
passionate about technology & Innovation. Also, well known in catching up market trends.
earlier before.
Decent Enclave, 2nd Floor, Dargah Road, Opp. More Mart, Aurangabad 431001
+91-8668676563
